Frequently Asked Questions
Everything you need to know about AI visibility and how Indexably can help optimize your content.
AI Visibility Basics
What is AI visibility? AI visibility is a measure of how likely your web content is to appear in AI-generated answers from platforms like ChatGPT, Perplexity, Google Gemini, and Claude. How is AI visibility different from SEO? Traditional SEO focuses on ranking in search engine results pages. AI visibility focuses on being cited in AI-generated answers, emphasizing citation suitability, structured data, and clear factual statements that LLMs can quote directly. Why does AI visibility matter? More users are turning to AI assistants for answers instead of traditional search. Content that gets cited by AI systems gains credibility and reaches users who may never visit a traditional search engine. Which AI platforms does Indexably analyze for? ChatGPT (OpenAI), Claude (Anthropic), Perplexity, Google Gemini, Bing Copilot (Microsoft), and general RAG systems. How is Indexably different from AI features in SEO tools? SEO platforms are built for traditional search rankings. When they add AI visibility features, those tend to be surface-level checks. Indexably is purpose-built for AI visibility — every metric is weighted based on observed correlation with AI citation, every score includes reasoning specific to your actual content, and weights are recalibrated as AI systems evolve.
How Scoring Works
What is the AI Visibility Score? A number from 0-100 representing how likely your content is to be surfaced, quoted, or cited by AI systems, calibrated against observed AI citation behavior. What's the difference between a page scan and a site scan? A page scan analyzes a single URL for citation likelihood. A site scan analyzes multiple pages and evaluates your site's overall AI discoverability. How often should I rescan? After significant content or structural changes. For active websites, monthly scans help track progress. What's a good score? Different page types have different potential. Focus on improving your most important pages first. How do you know what matters to AI systems? We observe what AI platforms actually cite and look for patterns. The characteristics that consistently appear on cited pages carry more weight, and we recalibrate regularly.
Technical Questions
Do you support JavaScript-rendered websites? Yes. By default, we analyze raw HTML (what most AI systems see). Paid users can enable JavaScript rendering for enhanced analysis. How do you select pages for a site scan? We use a smart selection process that prioritizes key pages while ensuring coverage across different sections of your site. What data do you collect? We only collect publicly available content — the same content any visitor would see. We don't access private pages, user data, or anything behind authentication.
Getting Started
Is Indexably free to use? Yes! Free accounts get 5 page scans per month with your score and a quick win recommendation. When you sign up, you also get a 7-day free trial of all paid features. After that, upgrade to Freelancer ($19.99/month), Business ($49.99/month), or Enterprise ($149.99/month) for site scans, enhanced recommendations, and more. What are tokens? Tokens measure AI analysis usage. Each scan uses tokens based on content length. Freelancer, Business, and Enterprise plans include generous monthly token allocations. Can I export my scan results? Yes. Paid users can export scan results in PDF, JSON, or HTML formats.